Return & Refund Policy

Last Updated: September 2026

At V3 FABRICS, we are committed to providing quality fabrics and a reliable customer experience. This Return & Refund Policy explains the conditions under which products may be returned, exchanged or refunded.

1. Company Information

Company Name: V3 FABRICS
Address: Shop No. 2, New Ambika Chambers, Mohan Ni Chawl, Matawadi Chowk, Lambe Hanuman Road, Varachha, Surat, Gujarat – 395006
Phone: +91 87805 08784
WhatsApp: +91 87805 08784
Email: sales.v3fabrics@gmail.com
GST Number: To be provided

2. Return Eligibility

A return request may be considered if:

  • The wrong fabric or product was supplied.

  • The product received is damaged or defective.

  • The delivered product does not match the confirmed order.

  • There is a significant issue with the product that is attributable to V3 FABRICS.

Customers should contact us within 7 days of receiving the order to report an eligible issue.

Return approval is subject to verification by V3 FABRICS.

3. Conditions for Returns

To be eligible for a return, the product should generally:

  • Be unused and in its original condition.

  • Not have been washed, altered, stitched or damaged after delivery.

  • Remain in its original packaging, where applicable.

  • Not have been cut or modified according to customer requirements.

  • Be accompanied by relevant order details or proof of purchase.

Products that have been used, cut, altered, stitched or customized may not be eligible for return or refund.

4. Fabric-Specific Returns

Because fabric is often sold by measurement and may be cut according to customer requirements, customers are advised to carefully verify the required:

  • Fabric type

  • Colour

  • Pattern

  • Quantity

  • Measurements

  • Product specifications

Once fabric has been cut, customized, altered or processed according to customer instructions, it may not be eligible for return or refund unless the issue is due to an error or defect attributable to V3 FABRICS.

5. Non-Returnable Items

Returns may not be accepted for:

  • Cut or altered fabric

  • Customized products

  • Stitched or processed materials

  • Products damaged after delivery due to customer handling

  • Products showing signs of use or washing

  • Products returned without prior approval

  • Products outside the applicable return period

6. How to Request a Return

To request a return, contact V3 FABRICS through:

WhatsApp: +91 87805 08784
Phone: +91 87805 08784
Email: sales.v3fabrics@gmail.com

Please provide:

  • Customer name

  • Order details

  • Product details

  • Reason for return

  • Photographs or videos showing the issue, where applicable

Our team will review the request and inform you whether the return is approved.

7. Return Shipping

If the return is approved because V3 FABRICS supplied an incorrect, defective or damaged product, we may arrange or reimburse reasonable return shipping costs, subject to verification.

For returns arising from customer preference, incorrect selection or other customer-related reasons, return shipping costs may be the customer’s responsibility, where a return is permitted.

8. Inspection of Returned Products

Returned products may be inspected after receipt.

If the returned product does not meet the applicable return conditions, V3 FABRICS may reject the return and send the product back to the customer.

9. Refunds

If a refund is approved, the refund amount will generally correspond to the eligible amount paid for the returned product.

Shipping charges, taxes or other fees may be treated separately depending on the reason for the return and applicable circumstances.

Refunds will be processed after the returned product has been received and verified, where a return is required.

10. Refund Processing Time

Once a refund has been approved, the amount will generally be processed within 7–10 business days.

The actual time for the amount to appear in the customer’s account may depend on the customer’s bank, payment provider or financial institution.

11. Exchanges

Where applicable and subject to product availability, V3 FABRICS may offer an exchange for an eligible incorrect, defective or damaged product.

If the same product is unavailable, an alternative resolution or refund may be offered.

12. Order Cancellation

Cancellation requests should be made as soon as possible after placing an order.

Once an order has been processed, dispatched, cut, customized or otherwise prepared specifically for the customer, cancellation may not be possible.

Any approved cancellation refund will be subject to the applicable payment, processing and order conditions.

13. Wrong or Damaged Products

If you receive a product that is damaged, defective or different from the confirmed order, please notify us as soon as possible and preferably within 7 days of delivery.

We may request photographs, videos, packaging details or other information to verify the issue.

14. Refund Method

Where possible, approved refunds will be made using the original payment method.

For certain payment methods or circumstances, an alternative refund method may be used after discussion with the customer.

15. Policy Changes

V3 FABRICS reserves the right to modify or update this Return & Refund Policy from time to time.

The latest version published on this website will apply to future orders.

16. Contact Us

For return or refund assistance, please contact:

V3 FABRICS
Shop No. 2, New Ambika Chambers, Mohan Ni Chawl, Matawadi Chowk, Lambe Hanuman Road, Varachha, Surat, Gujarat – 395006

Phone: +91 87805 08784
WhatsApp: +91 87805 08784
Email: sales.v3fabrics@gmail.com

V3 FABRICS — Premium Fabrics. Timeless Style. Reliable Service.